“ Originally Posted by V I P 
”
she also said there is no known issue that would cause overheating....lies
Yeah, they're good with lies.
When I took mine into the corporate store because the GPS wasn't working, the girl asked me what programs I was using. I told her Google, Garmin, Bing, Amaze, Waze, GPSToday... everything but Sprint Nav. She then looked me in the eye and said, "Well, Sprint Nav is the only one that's guaranteed to work."
I looked her dead in the eye and said, "either you're misinformed or lying."
She looked like I slapped her in the face. I then explained, "When I got the phone, Sprint Nav didn't even come with it. Sprint released a compatible version months after the phone was released. The phone shipped with an earlier version of Bing. Bing is guaranteed to work. Bing does not work."
She stuttered, turned, and walked away. Her boss came over later and gave me a new Touch Pro.
It must be intimidating to have your customers know more about your devices and services than you do.