Sprint replacing Touch Pro with Touch Pro2

[spivey8]

“ Originally Posted by meansixx ”

i went to sprint on satrday cause my pro wouldnt power up so they was gonna give me the pro 2 but they was out of stock and the warehouse was out of stock so now there gonna send me another pro. as many times ive been there cause of the issues of this phone they know me pretty good so all i gotta do is call them to see if they are available and just bring the phone back and they will give me the pro 2. cant wait cause that save money that i can use for something else.

i went in today and they wanted to give me another pro also but after i told them about the WEL list, they said the tp2 was out of stock and then he asked if my address was the same and now they are send me a brand new tp2 to my house. So i hope i get it tomm from ups.

[trentonmac]

I was talking to a sprint rep (which we all know are not the smartest) about this and he said that they received an email about people taking advantage of this and that they where no longer doing this. I'm sure some reps will not care or know about this but just passing on the information I've heard.

[kaos]

I am relocking as i type. Going to go to instore and give it a try in next hr. did some hex editing of the stock rom. So it should run like shit bad if it even boots......lol

[jr5416]

“ Originally Posted by kaos ”

I am relocking as i type. Going to go to instore and give it a try in next hr. did some hex editing of the stock rom. So it should run like shit bad if it even boots......lol

Lol what a beast messing with registry to get ur hands on that tp2 ,Very smart idea

[spivey8]

well after 8 or 9 tp, i think they owe it to me

[kaos]

Dont hold your breath. i was offered a htc snap a few black berrys. a blacberry tour..plus a palm treo....i laughed. wouldnt budge on the pro 2. tried saying it wasnt in his system to order. Come to find out the repair center isn't corporate owned.So a very nice lady with retentions is going to call me back shortly hopefully with good news. my account had been documented by a instore tech for replacement. now just to get the pro 2. she realized closes corporate is over a hr away.

[spivey8]

in case someone didnt get these screen shots.

Code

http://yfrog.com/2mfreetp2part1p

Code

http://yfrog.com/2mfreetp2part2p

[chufo68]

“ Originally Posted by jr5416 ”

Lol what a beast messing with registry to get ur hands on that tp2 ,Very smart idea

as long as they don't do a hard reset to try and resolve the issue

[kaos]

“ Originally Posted by chufo68 ”

as long as they don't do a hard reset to try and resolve the issue

lol thats why you gotta be smart. mex with it via hex editor. thus its like prego...its already in their...hard reboot all ya want .....lol did it with mine.... got offered phones. but still waiting on my call back.

--------- New Post Merged on 13/10/2009 at 0717 --------

aight they called me back....fnally like at 10:45pm. lol

so they offered me the touch pro 2 free if i go off my 5 dollar unlimited data package....basically making it the 30 dollar pack. or pay the mir of 100 and keep my 5 dollar data. So i decided to pay the 100 for the phone and keep my 5 dollar data. Its still cheaper in long run. my pro 2 will be here in a few short days....I can't wait......

[lacanfeisxn]

“ Originally Posted by chufo68 ”

Got mine ordered today too. I just showed em that oil slick blob thing with the screen and they said no problem and offered the upgrade. Told me 3-5 wrk days. I just decided to check my voicemail a few minutes ago and they said they're outta stock in the warehouse. Now I gotta sit and wait.

Wow so that's not what I was reading this thread about, but that is exactly what my TP did two weeks ago, a 1 inch by 1.5 inch rectangle in middle of screen that looks like a swirly rainbow oil slick. Though I doubt they'll replace my phone, It's my second (the first keyboard died, this one when it died they just replaced the keyboard inside and haven't had problems since), but she's pretty beat up from a ride off a roof I was working on.

[spivey8]

LOOK WHAT JUST CAME

[kaos]

“ Originally Posted by spivey8 ”

LOOK WHAT JUST CAME

wow nice side by side... that thing is big like a iphone....cool i so cant wait till mine comes...how many days did it take....im hoping mines here tomorrow...

[hctr68]

wow sucess stories are great im debating wether to try it or not, im really eerie of doing it only cause i have never tried puting a claim on a phone b 4 and would have to mess with the registry since my pro has been working flawlessly.

[spivey8]

“ Originally Posted by kaos ”

wow nice side by side... that thing is big like a iphone....cool i so cant wait till mine comes...how many days did it take....im hoping mines here tomorrow...

1 DAY... they overnight all there phones.

[kaos]

“ Originally Posted by hctr68 ”

wow sucess stories are great im debating wether to try it or not, im really eerie of doing it only cause i have never tried puting a claim on a phone b 4 and would have to mess with the registry since my pro has been working flawlessly.

in order for it to work you have to have 3 or more replacements in past 6 months...

--------- New Post Merged on 13/10/2009 at 0532 --------

“ Originally Posted by spivey8 ”

1 DAY... they overnight all there phones.

cool im hoping so. i have had 2 day before....she said 4 to 5 ...but i am hoping tomorrow......

[iamdasht19]

“ Originally Posted by kaos ”

in order for it to work you have to have 3 or more replacements in past 6 months...

--------- New Post Merged on 13/10/2009 at 0532 --------



cool im hoping so. i have had 2 day before....she said 4 to 5 ...but i am hoping tomorrow......

they told me the same but i got overnight

[Superman369]

Well, took my TP in yesterday and they replaced it with another TP, should be here tomorrow. Prolly gonna keep it a day or two then take it back and swap again....then I'll just repeat the process if need be. You Kaos, PM what you did with the Hex Editor so I can have that option banked.

[spivey8]

the dude told me that they tell everyone 3 to 5, but when you get it the next day your like WOW.... nice trick

[chufo68]

geez what's the deal? i still get the out of stock answer. should i be buggin them everyday? i hate to do that when i feel they're doing ME the favor. nothing really wrong with my currant tp but the blob on the screen. how are some of you guys getting an overnighted phone?

[iamdasht19]

“ Originally Posted by chufo68 ”

geez what's the deal? i still get the out of stock answer. should i be buggin them everyday? i hate to do that when i feel they're doing ME the favor. nothing really wrong with my currant tp but the blob on the screen. how are some of you guys getting an overnighted phone?

same way as said over and over in this thread.... if one tech or one store doesnt work go to another if there is another repair center/ corporate store around you... just like when over the phone it can vary by person you talk to and the day

[rwcj63]

just as a follow up to my postings.... I called the repair center today that i had went to saturday and was told my TP2 was ordered today and will be here Thursday. woo hoo!!!

[jr5416]

“ Originally Posted by rwcj63 ”

just as a follow up to my postings.... I called the repair center today that i had went to saturday and was told my TP2 was ordered today and will be here Thursday. woo hoo!!!

congrats bro lol , im going tomm to see if i can get one for my girl ,then buy her the Probex theme and boy is she gonna have the best girl mobile around

[mzlady26]

“ Originally Posted by puertoblack2003 ”

i thought sprint made an announcement that they won't do any replacement to tp2. they have plenty of tp on hand plus refurbish ones...i may be wrong tho !!!!

That is what they told me on the phone when my friend was trying to do it.

[mrpants20]

“ Originally Posted by kaos ”

lol thats why you gotta be smart. mex with it via hex editor. thus its like prego...its already in their...hard reboot all ya want ......

Any way we can get a quick explanation/tutorial on this? I'm on my 3rd or 4th and I've had this one less than a month and the keyboard stops working intermittently, it probably won't replicate if they check it out, it just happens a few times a week randomly and its annoying to have to soft reset just to text someone, not to mention the extra strain on the battery

[rwcj63]

“ Originally Posted by mzlady26 ”

That is what they told me on the phone when my friend was trying to do it.

that wasn't my understanding at all. i was told at the repair center that corporate wanted the TP gone because of all the problems.

[iamdasht19]

“ Originally Posted by rwcj63 ”

that wasn't my understanding at all. i was told at the repair center that corporate wanted the TP gone because of all the problems.

that is correct.... most returned smartphone/pda device they have had by double the next in line...

[bbailey]

my phone keeps dropping calls and not picking up on incoming calls. the other day i placed a call and a voice message stated "thank you for calling US Cellular, you are not able to place a call right know." I'm on Sprint!! what is this. hopefully I can get my hands on a TP2 before christmas.

[parna1973]

“ Originally Posted by bbailey ”

my phone keeps dropping calls and not picking up on incoming calls. the other day i placed a call and a voice message stated "thank you for calling US Cellular, you are not able to place a call right know." I'm on Sprint!! what is this. hopefully I can get my hands on a TP2 before christmas.

Yea i know what u mean has happen to me before usually picking up us cell towers when roaming...i really hope u get it even before that...lol i know im pushing for 1 right now but no go...

[lacanfeisxn]

I'm taking mine in to the store an hour drive away on Friday. Honestly a TP2 would be nice, but more to the point, I just want a phone that WORKS. Not one I have to trick into doing what I want by cloak and daggers. Doing more research told me that the oil slick thing, and the backlight staying on after phone shut off isn't normal. He'll I've been living with that for over a month, not thinking anything of it. A repaired TP is fine. However I won't downgrade, I paid for my phone full retail, and don't like that I feel jipped. What matters to me is having a working phone that does what I need to do, when I need to. Without it I'm hurting at work, and in my personal life. I'm leery though with all the people making claims now, or hex editing their phone to make it bad. I mean seriously, if it works then all you want is the next toy. If all you want is the new toy, buy one. Even at full retail. But hacking a perfectly functional phone to make it not work, so you can get a new phone you have no guarantee works better? That just seems off.

[jr5416]

Just came back from the store and they didnt give my girl the pro2 for the touch pro , then again they somehow fixed it .Guess im gonna have to talk to retentions

[parna1973]

“ Originally Posted by jr5416 ”

Just came back from the store and they didnt give my girl the pro2 for the touch pro , then again they somehow fixed it .Guess im gonna have to talk to retentions

Oh man..youll get em next time just make sure u mess it up pretty good make it hard on them techs....lol

[jr5416]

“ Originally Posted by parna1973 ”

Oh man..youll get em next time just make sure u mess it up pretty good make it hard on them techs....lol

Lol i hear ya ,but i dont understand how they fixed it bro i stuck it in the microwave for 30 seconds thing blew up lol damn techs

[parna1973]

Lmao thats Fu...ada try that ill be going home soon out of town sure gonna try that techs where i live r pretty dumb..

[jr5416]

“ Originally Posted by parna1973 ”

Lmao thats Fu...ada try that ill be going home soon out of town sure gonna try that techs where i live r pretty dumb..

I works bro i used to do it all the time with my tp ,i thinnk she left it in to short hey replaced everything on the phone, we just found out that the phone done work lol so shes taking it back tomm . The tech knew i had a custom rom but didnt care lol i cant flash to stock rom im guessing something got fried oops lol

[iamdasht19]

“ Originally Posted by jr5416 ”

Lol i hear ya ,but i dont understand how they fixed it bro i stuck it in the microwave for 30 seconds thing blew up lol damn techs

hahah they prolly gave you a new device ansd activated it back there..... is the esn the same? under ##778# check the original activation date.

[jr5416]

“ Originally Posted by D/\SH ”

hahah they prolly gave you a new device ansd activated it back there..... is the esn the same? under ##778# check the original activation date.

Nope same phone bro lol dont know how they did it , she went back today and they offer her a couple of phones but did not mention the tp2 to her .

[iamdasht19]

“ Originally Posted by jr5416 ”

Nope same phone bro lol dont know how they did it , she went back today and they offer her a couple of phones but did not mention the tp2 to her .

damn try different store or something.... thats about all i can think of.

[kaos]

“ Originally Posted by spivey8 ”

1 DAY... they overnight all there phones.

wrong.... being mine wasnt ordered from a corporate store. plus the closest around is a few hrs away. retentions did it through someone very high up in escalations. any way it will be 4 to 5...so far ordered monday. maybe here tomorrow....p.s i didnt mess with reg...that could be fixed by hard reset. i hex edited the rom to mess it up. they can hard reset all they want still issues are there...

[spivey8]

“ Originally Posted by kaos ”

wrong.... being mine wasnt ordered from a corporate store. plus the closest around is a few hrs away. retentions did it through someone very high up in escalations. any way it will be 4 to 5...so far ordered monday. maybe here tomorrow....p.s i didnt mess with reg...that could be fixed by hard reset. i hex edited the rom to mess it up. they can hard reset all they want still issues are there...

dont know why they didnt overnight it, any phone they sent me has always been overnight.

but hope you get it soon

[iamdasht19]

“ Originally Posted by spivey8 ”

dont know why they didnt overnight it, any phone they sent me has always been overnight.

but hope you get it soon

yeah same here... that is weird that they gotta be hating on kaos like that

[kaos]

she said it was cause when they overnight it is a upgrade from a sales department. as it is a freebee more or less and im not paying they aint paying for over night it goes standard....what ever i still got it for 100 bucks **** it right....i know it left but they just cant give tracking...so tomorrow or monday...i hope tomorrow cause im stuck on couch till monday casue of back...i cant get bizzy on that biotch..

[S/\NDM/\N]

“ Originally Posted by kaos ”

wrong.... being mine wasnt ordered from a corporate store. plus the closest around is a few hrs away. retentions did it through someone very high up in escalations. any way it will be 4 to 5...so far ordered monday. maybe here tomorrow....p.s i didnt mess with reg...that could be fixed by hard reset. i hex edited the rom to mess it up. they can hard reset all they want still issues are there...

hey bro send me a pm on the hex edited that does the trick...

i wouldnt heave any problem paying the 100 like u to get the tp2...

[havox22]

“ Originally Posted by S/\NDM/\N ”

hey bro send me a pm on the hex edited that does the trick...

i wouldnt heave any problem paying the 100 like u to get the tp2...

yeah can i get that hex edited version of the stock rom.

[kaos]

“ Originally Posted by S/\NDM/\N ”

hey bro send me a pm on the hex edited that does the trick...

i wouldnt heave any problem paying the 100 like u to get the tp2...

Code

http://www.chmaas.handshake.de/delphi/freeware/xvi32/xvi32.htm

is the editor i used. im not going to post the rom though. you could actually brick it. just do what i did research how to change it. then change it for the worse.

[havox22]

“ Originally Posted by kaos ”

Code

http://www.chmaas.handshake.de/delphi/freeware/xvi32/xvi32.htm

is the editor i used. im not going to post the rom though. you could actually brick it. just do what i did research how to change it. then change it for the worse.

hmm i think i mite just go for a broke keyboard but i mite try this if they wont exchange my phone 2maro

[rwcj63]

i picked up my TP2 last nite. i was shocked that they didn't try to switch me back to another TP1.

the bad news is that the tech told me that i was lucky to get the TP2 because sprint was already rethinking things. he freqents this and other forums (i know this because we have talked at length about it for months, when i go in the store looking at phones and such) and he specifically mentioned this thread. and a posting about altering the phone so it will appear to be damaged. he had mentioned this to his boss which has also went up the chain witin Sprint.

so, my friends. be careful with the alterations you are making.

[jr5416]

“ Originally Posted by rwcj63 ”

i picked up my TP2 last nite. i was shocked that they didn't try to switch me back to another TP1.

the bad news is that the tech told me that i was lucky to get the TP2 because sprint was already rethinking things. he freqents this and other forums (i know this because we have talked at length about it for months, when i go in the store looking at phones and such) and he specifically mentioned this thread. and a posting about altering the phone so it will appear to be damaged. he had mentioned this to his boss which has also went up the chain witin Sprint.

so, my friends. be careful with the alterations you are making.

Thanks for the info bro , i dont care waht it takes ,but im getting another tp2 wether its breaking it several times or simply just messing up the keyboard .By the way congrats on ur new pro ur gonna love it ,dont forget to buy a theme from probex ,best themes out there for the tp2 .

[rwcj63]

“ Originally Posted by jr5416 ”

Thanks for the info bro , i dont care waht it takes ,but im getting another tp2 wether its breaking it several times or simply just messing up the keyboard .By the way congrats on ur new pro ur gonna love it ,dont forget to buy a theme from probex ,best themes out there for the tp2 .

thanks!! i'll take a look this weekend at what he has for sure.

[benmiller]

hmmm Im pretty tempted to do this but I have only had oen touch pro that acted up so I went back to my touch and its been sitting around sense I didnt feel like paying 100 bucks to insurance to replace it I wonder if I really get on them about it and say that they can even roll my equipment upgrade if they wanted sense I am up for one. I want the best of the best and even though my vogue is running Android im just so tired of it.

[meansixx]

“ Originally Posted by rwcj63 ”

i picked up my TP2 last nite. i was shocked that they didn't try to switch me back to another TP1.

the bad news is that the tech told me that i was lucky to get the TP2 because sprint was already rethinking things. he freqents this and other forums (i know this because we have talked at length about it for months, when i go in the store looking at phones and such) and he specifically mentioned this thread. and a posting about altering the phone so it will appear to be damaged. he had mentioned this to his boss which has also went up the chain witin Sprint.

so, my friends. be careful with the alterations you are making.

yeah i also talked to one of the reps here and they also said the word got around that alot of ppl have been taking advantage of this upgrade and they took it off the list here. but they were gonna try to get me one since ive been through so many, on my 10th right now, lol