Go read this article about how Samsung doesn?t fairly pay its web sales rep

[phillynewsnow]

Go read this article about how Samsung doesn?t fairly pay its web sales reps

• Samsung and partner company Ibbu only pay web sales reps on commission.
• Recently, Samsung and Ibbu have been pushing reps to perform unpaid customer service tasks, too.
• It appears Samsung is turning a blind eye to the problem.

Remember the Samsung Galaxy S22 launch earlier this year? When Samsung opened pre-orders for the phones at Samsung.com, the site became a glitch factory with customers, in many cases, unable to complete orders.

Many of those customers may have reached out to a Samsung web representative using the online chat tool. The people working these chats work underneath Samsung and Ibbu, which is a platform that facilitates web chat portals such as these. However, these workers are hired to do one thing: sell products. In fact, they only get paid if a customer they communicate with makes a purchase.



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