FREE Touch PRO upgrade with TEP if you have the MOGUL

[littledaisy]

try it again tomorrow...or the next day it wont hurt...i mean for getting a touch pro its damn well worth it good luck!

[mrpants20]

“ Originally Posted by littledaisy ”

try it again tomorrow...or the next day it wont hurt...i mean for getting a touch pro its damn well worth it good luck!

I guess it was just a matter of a few hours.... I just tried it and they offered Refurb mogul.... Dang.... Guess I 'll keep checking.

Live in Toledo, Ohio area FYI.... Just in case that matters as some are speculating

[Dooper]

Shit... Ive had this mogul for two years, but 3 weeks ago I had changed my phone on my plan.. I changed back to the mogul and found out I "HAven't had it for 30 days"

[iamdasht19]

“ Originally Posted by Dooper ”

Shit... Ive had this mogul for two years, but 3 weeks ago I had changed my phone on my plan.. I changed back to the mogul and found out I "HAven't had it for 30 days"

damn that sucks.... i guess keep it on there and see what it spits out for you..... btw what phone were you running that made you switch from the mogul?

[mrpants20]

“ Originally Posted by Dooper ”

Shit... Ive had this mogul for two years, but 3 weeks ago I had changed my phone on my plan.. I changed back to the mogul and found out I "HAven't had it for 30 days"

Yeah thats basically what happened to me... But don't worry, my 30 just came up and like I already posted, I already checked today and they offered Mogul

[iamdasht19]

“ Originally Posted by mrpants20 ”

Yeah thats basically what happened to me... But don't worry, my 30 just came up and like I already posted, I already checked today and they offered Mogul

it can vary rom minute to minute and hour to hour so bookmark that bad boy and try throughout the day when you have some downtime.

[mrpants20]

“ Originally Posted by D/\SH ”

it can vary rom minute to minute and hour to hour so bookmark that bad boy and try throughout the day when you have some downtime.

Haha yeah for sure... I have checked three times already today lol...

[deadheart]

hey i just tried to upgrade my daughters mogul for a tp, using the website, but it is sending me to the local repair center 10 miles away... did i do something wrong? or is it that i have to go there if it is broken?

[iamdasht19]

“ Originally Posted by deadheart ”

hey i just tried to upgrade my daughters mogul for a tp, using the website, but it is sending me to the local repair center 10 miles away... did i do something wrong? or is it that i have to go there if it is broken?

its prolly becuase your so close to one...... in y area the closest repair center is 45 minutes away and they offered the pro right away.

[mrpants20]

“ Originally Posted by deadheart ”

hey i just tried to upgrade my daughters mogul for a tp, using the website, but it is sending me to the local repair center 10 miles away... did i do something wrong? or is it that i have to go there if it is broken?

“ Originally Posted by D/\SH ”

its prolly becuase your so close to one...... in y area the closest repair center is 45 minutes away and they offered the pro right away.

I have one close by too but I work like 35 miles away from where I live, so I typed in my work zip since I knew there wasn't one around there. It still lets you continue filling out the form no matter what zip you enter as long as you enter one that is more than 15 miles away from a repairs center..... Closest one to my work is like 20 miles or so and they still offered Mogul.... I even tried using an Alaska zip code haha

[KJRain]

I wish I could get one. It keep going to Mogul and not Touch Pro.

[iamdasht19]

“ Originally Posted by KJRain ”

I wish I could get one. It keep going to Mogul and not Touch Pro.

keep trying and also try the area code 49505 when it asks and see what that brings up for you.

[mrpants20]

So today is my wife's birthday and I got a present...... A NEW TOUCH PRO ON ITS WAY!!!

“ Quote ”

From: sprintphonereplacement@sprint.com
To: ME
CC:
Subject: Sprint Order Confirmation
Date: Mon, 23 Feb 2009


Dear Valued Sprint Customer:

We would like to thank you for your recent Phone Replacement Order, and apologize for the
problems you are experiencing with your phone.

-----------------------------------------------------------------------------------------
Order Summary:
Order Number: EW60874
Wireless Phone Number: (XXX)XXX-1959

NOTE: Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number: 0**********

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit

So theres the heads up for anyone still trying to do this! Thanks for the thread and all the updated everyone.... I am so pumped.... Don't know if I can go to sleep now! haha

[littledaisy]

congrats! and enjoy the new toy

[mdiokwe]

Just to let you all know I got a message in the mail, that starting April 19, 2009 it is going to cost $100 to replace the HTC Mogul if you have the ERP so make sure you do this before then. The ESRP is still going to be free, at least that is what it looks like.

[PHE-NOM]

well, just for the hell of it, i tried to see if i can do this again. but now it tells me that their is a service center closed by! ha ha ha, im glad it didnt do that before, when i exanchanged my mogul for the pro.

[iamdasht19]

“ Originally Posted by mrpants20 ”

So today is my wife's birthday and I got a present...... A NEW TOUCH PRO ON ITS WAY!!!



So theres the heads up for anyone still trying to do this! Thanks for the thread and all the updated everyone.... I am so pumped.... Don't know if I can go to sleep now! haha

hahahahha very nice.. you will have the phone tomorrow with an extra battery and also tell your wife that D/\SH wishes her a very happy b-day :>

[KJRain]

“ Originally Posted by mrpants20 ”

So today is my wife's birthday and I got a present...... A NEW TOUCH PRO ON ITS WAY!!!



So theres the heads up for anyone still trying to do this! Thanks for the thread and all the updated everyone.... I am so pumped.... Don't know if I can go to sleep now! haha

What zip did you use?

[mrpants20]

This is BEAUTIFUL! The Pro was at my door today!!...... And I flashed Mighty ROM about 10 min later! haha Anyway thanks to everyone for contributing

“ Originally Posted by KJRain ”

What zip did you use?

I used 43420 (Fremont, Ohio) I work there and its about 35 miles away from my home address.

[KJRain]

If anybody wanted to know if it was still working it is. I Just got mine.

[Dooper]

I got my TP In the Mail today.. With an Extra battery..
Now to all those who did it, Did Sprint End up charging anyone who had insurance later down the road? If they didnt find any (Defect) ?

Keys on my keyboard didnt work properly.

[MotoMoto]

Yep, after a little over a week of the website telling me it was gonna replace my mogul with another it finally offered a Touch Pro and I said "yes please"....got it today and with the infamous extra batt...THANX to all for this post..WOOHOO!!!

[Dooper]

“ Originally Posted by MotoMoto ”

Yep, after a little over a week of the website telling me it was gonna replace my mogul with another it finally offered a Touch Pro and I said "yes please"....got it today and with the infamous extra batt...THANX to all for this post..WOOHOO!!!

Congrats, but someone please answer my question..

[Sh0wNuF]

“ Originally Posted by Dooper ”

Congrats, but someone please answer my question..

bro be patient, not everyone knows the answer and those who do will answer when they see your post...as long as you had something wrong with your mogul, i believe it was the keys, then you should not be charged...if you sent in a brand new or new refurb then you would probably be charged but if that happens i've heard that they will let you send the pro back and reverse the charge

[KJRain]

I just want to say that I love this site. Now I'm ready to start customizing my Touch Pro. Thanks for this post.

[mdiokwe]

I was wondering if anyone else was getting the response of "Invalid : SKU" from this. I use to be able to enter in my information, but now when I enter in my number and pin I get invalid SKU. I triple checked my information and everythime I get this now. It just started happening two days ago.

Does anyone have any idea what this means, or is also getting this response?

Thanks

[DaRedLight]

“ Originally Posted by mdiokwe ”

I was wondering if anyone else was getting the response of "Invalid : SKU" from this. I use to be able to enter in my information, but now when I enter in my number and pin I get invalid SKU. I triple checked my information and everythime I get this now. It just started happening two days ago.

Does anyone have any idea what this means, or is also getting this response?

Thanks

I did as well. We can't think that Sprint is oblivious to what has been transpiring! lol! Greed kills all! I believe "time is up!". If you didn't get in when the getting was good, it's gone!

[mdiokwe]

“ Originally Posted by DaRedLight ”

I did as well. We can't think that Sprint is oblivious to what has been transpiring! lol! Greed kills all! I believe "time is up!". If you didn't get in when the getting was good, it's gone!

Well at least I am not alone in this, lol. I guess all I can do now is hope they are oblivious and the process will work another day.

[Ligrow89]

Does anyone know if this still works? It keeps telling me that they will replace my Mogul with a Mogul. Have tried about 15 times and I get no Touch Pro Option. Please Help.

[ICEM/\N]

“ Originally Posted by Ligrow89 ”

Does anyone know if this still works? It keeps telling me that they will replace my Mogul with a Mogul. Have tried about 15 times and I get no Touch Pro Option. Please Help.

I don't think it works anymore...I believe Sprint has caught up to the game, especially after like almost 5 months of doing this and all those people sending Moguls back, you know Sprint's supply of Moguls is probably through the roof now...

[cuffie1800]

You can call Asurion directly and do it.. But you would have to like crack your screen or sumthin,,, its more of a moral thing lol...

They also bill you 50 bucks.. a friend of mine got it just last week friday (2 days ago) ((just a note he didnt crack the screen on purpose))

[claudius]

after a millions finaly tried it wish i tried it quicker now i got my touch pro coming in the mail

[iamdasht19]

“ Originally Posted by claudius ”

after a millions finaly tried it wish i tried it quicker now i got my touch pro coming in the mail

hahahaha very nice and congrats!! you will love your new device.

[sweetgurly21]

i read the reviews on the sprint site, its not all that good. i was going to wait for the pro 2, but i am considering the iphone, any suggestions?

--------- New Post Merged on 10/8/2009 at 0601 --------

ok guys i am hearing everyone got a good deal for having insurance with the mogul to trade for a pro. i don't have insurance. can i still get a deal? did neone get a good deal from sprint to switch the mogul cause i want the pro now.

[iamdasht19]

“ Originally Posted by sweetgurly21 ”

i read the reviews on the sprint site, its not all that good. i was going to wait for the pro 2, but i am considering the iphone, any suggestions?

--------- New Post Merged on 10/8/2009 at 0601 --------

ok guys i am hearing everyone got a good deal for having insurance with the mogul to trade for a pro. i don't have insurance. can i still get a deal? did neone get a good deal from sprint to switch the mogul cause i want the pro now.

well you need insurance to do this so that is out of the option and if you want a new phone you are going ot have to buy it straight out or if your past a year into your contract you can get it for the 2 year price if you extend back to 2 years.