Random hard resets

[V I P]

I don't know if anybody else has experienced this, but my pro has randomly hard reset itself about 5 times since I have had it......on a bunch of different custom roms. Sometimes it will freeze and I will soft reset and it actually hard resets and other times I will just pick it up and it will be turned off and when I turn it on again it is hard reset. Anybody else have this issue or know why it is happening?

[TaylorSPJ]

“ Originally Posted by V I P ”

I don't know if anybody else has experienced this, but my pro has randomly hard reset itself about 5 times since I have had it......on a bunch of different custom roms. Sometimes it will freeze and I will soft reset and it actually hard resets and other times I will just pick it up and it will be turned off and when I turn it on again it is hard reset. Anybody else have this issue or know why it is happening?

WOW hard resetting is no joke huh??? never heard of that happening before....you try to reflash since it started happening??? if you havnt try that an see if it helps...if not, you need to get a new one through TEP ASAP.

[V I P]

“ Originally Posted by TaylorSPJ ”

WOW hard resetting is no joke huh??? never heard of that happening before....you try to reflash since it started happening??? if you havnt try that an see if it helps...if not, you need to get a new one through TEP ASAP.

you talking about reflashing to stock? It has happened on several custom roms. Good thing for Sashimi...but it does get annoying tho. Usually what happens is that I want to try a new rom by the time it happens and I just flash to a new one

[kaos]

“ Originally Posted by V I P ”

I don't know if anybody else has experienced this, but my pro has randomly hard reset itself about 5 times since I have had it......on a bunch of different custom roms. Sometimes it will freeze and I will soft reset and it actually hard resets and other times I will just pick it up and it will be turned off and when I turn it on again it is hard reset. Anybody else have this issue or know why it is happening?

well since you say custom..what spl do you have? you should be running .37. try relocking then unlocking again could be a bad spl..

[V I P]

“ Originally Posted by kaos ”

well since you say custom..what spl do you have? you should be running .37. try relocking then unlocking again could be a bad spl..

I just checked my computer and the unlocker that I have and used is the 037

[iamdasht19]

“ Originally Posted by V I P ”

I just checked my computer and the unlocker that I have and used is the 037

right but place your phone in manual bootloader and see what it says on there...... amy not have stuck.... if it continues i would say to def. call sprint up or bring it into a repair center immediately and explain what is going on to them.... be sure to flash back to stock before sending away or bringing it in though.

[V I P]

Is there another way or app that will tell you your spl? I've been trying to put it in bootloader mode (manual) for like 10 minutes.....it always takes me forever. I know how but it keeps giving me the hardreset screen.

[TaylorSPJ]

“ Originally Posted by V I P ”

Is there another way or app that will tell you your spl? I've been trying to put it in bootloader mode (manual) for like 10 minutes.....it always takes me forever. I know how but it keeps giving me the hardreset screen.

You can open the ruu folder.....inside there is an exe called enter bootloader....it then will put you into bootload so you can see if it was a successful unlock.......it also will tell you when you flash,......you will be in bootload for about 30 seconds and try to see if you can read what it says...right it down maybe.....its hard to believe that a bad spl will cause this....assuming you were able to flash multiple roms and not get errors while flashing....all though im sure it is possible.....just dont see that as the reason for hard resets......what other programs do you load??? list em an maybe one of them may be the cause....

[iamdasht19]

“ Originally Posted by TaylorSPJ ”

You can open the ruu folder.....inside there is an exe called enter bootloader....it then will put you into bootload so you can see if it was a successful unlock.......it also will tell you when you flash,......you will be in bootload for about 30 seconds and try to see if you can read what it says...right it down maybe.....its hard to believe that a bad spl will cause this....assuming you were able to flash multiple roms and not get errors while flashing....all though im sure it is possible.....just dont see that as the reason for hard resets......what other programs do you load??? list em an maybe one of them may be the cause....

sometimes through multiple flashes the files that mask the original bootloader can be corrupt just like any file in technology.

[V I P]

Ok so I just reflashed to mighty 4.12 and it said that the SPL was 0.37.CMONEX. What should I do from here?

[kaos]

“ Originally Posted by V I P ”

Ok so I just reflashed to mighty 4.12 and it said that the SPL was 0.37.CMONEX. What should I do from here?

what do you mean reflash .37 unlocker then rom...then if issue still happens relock the damn thing and return it....

[Mike20PR]

“ Originally Posted by V I P ”

Ok so I just reflashed to mighty 4.12 and it said that the SPL was 0.37.CMONEX. What should I do from here?

yep, you got the right one...make sure you pull the battery out for a minute and hard reset after flashing

if it does it again the sprint tech it should be

[V I P]

“ Originally Posted by kaos ”

what do you mean reflash .37 unlocker then rom...then if issue still happens relock the damn thing and return it....

I didn't know if I had to relock it to reunlock it....if that makes any sense. I thought that maybe you could just rerun the unlocker and that would fix it.

[kaos]

“ Originally Posted by V I P ”

I didn't know if I had to relock it to reunlock it....if that makes any sense. I thought that maybe you could just rerun the unlocker and that would fix it.

you can i meant to relock it before you bring it to a store for repair...if unlocked it voids warranty...

[V I P]

“ Originally Posted by kaos ”

you can i meant to relock it before you bring it to a store for repair...if unlocked it voids warranty...

Oh haha I thought that you were talking about return it to being unlocked. Thanks guys. My phone has a couple chips in the chrome....would they still swap....I'm guessing no? There is no service store around me. Also I do have TEP.....but I wouldn't want to send it back to them because if they gave me a new phone I would have to pay the deductible. I would rather just report it lost and get to keep my old phone (battery, stylus).

[kaos]

“ Originally Posted by V I P ”

Oh haha I thought that you were talking about return it to being unlocked. Thanks guys. My phone has a couple chips in the chrome....would they still swap....I'm guessing no? There is no service store around me. Also I do have TEP.....but I wouldn't want to send it back to them because if they gave me a new phone I would have to pay the deductible. I would rather just report it lost and get to keep my old phone (battery, stylus).

you don't pay any deductible if replaced under Tep.

[V I P]

“ Originally Posted by kaos ”

you don't pay any deductible if replaced under Tep.

really? I didn't know that. I thought that it would be $50

[TaylorSPJ]

“ Originally Posted by V I P ”

really? I didn't know that. I thought that it would be $50

you only pay 50 bucks if.......lost/stolen......physical damage suck as water.....cracked screen......but if it is a defective phone you wont pay.