Samsung confirms bootloop issue on older Galaxy phones, and here’s how to fix it

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Samsung confirms bootloop issue on older Galaxy phones, and here’s how to fix it

October 04, 2024, 10:08 AM

Credit: Ryan-Thomas Shaw / Android Authority
Samsung has acknowledged the recent bootloop issue faced by users of older Galaxy devices.

The cause of the bootloop is an update to the Samsung SmartThings app.

Affected customers should contact Samsung Support to help fix the issue. Alternatively, experienced users can try a data wipe.

Users of certain older Samsung Galaxy flagships recently received an update that threw their devices into a bootloop. We had reached out to Samsung for their comments on the matter, and a spokesperson has gotten back to us with the following statement:

We are aware that a limited number of Galaxy smartphones running on Android 12 are rebooting continuously during an update to the latest version of the SmartThings app.

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