Help my laptop got a virus

[rich7781]

Re: Help my laptop got a virus

Kaos this is the error it gives me Date:3/22/2009 Time33:16 AM
C:\WINDOWS\Partizan.LOG log files doesn't exist.

not a good thing... seems virus isnt letting it install... you could burn a hiren disc and try that from dos. but most likely i hate to say it but you may wanna do a clean install...

[littledaisy]

Re: Help my laptop got a virus

What is the name of the virus? Sorry if it was already mentioned I'm just at work and I don't actually have the time to read the whole thread xD

qhoste trojan is what i got...but now this is what happend guys...i used nod32 to try to delete it and it didnt work...then i used the trojan cleaner that weesje provided but it didnt want to run...and finally i used the program that kaos sent me called unhackme...and that erased the trojan but it took a bunch of files with it..now my laptop cant connect to the internet in any way..i even try to create a new network connection and it wont let me..it says that im missing a windows file...whatever...so now my only option is installing a new os ....which i cant download cuz my stupid laptop doesnt connect...booso yeah i probably wont be on here much till i can fix this... im using my touch pro right now..thank god :) but anywho thanks to everybody who helped...u guys r the best.. :)

[monkeyxiv]

Re: Help my laptop got a virus

really sorry i didn't see this thread sooner.... i dunno why everyone has said nod32.. ive tested on multiple computers and it doesn't do sht for me. so far the best tool i have found for removing virus's is malwarebytes

http://www.malwarebytes.org/

one key factor not anyone has even mentioned in the virus removing process has yet to be said. kaos sort of hit on it but...

anyways

TURN OFF SYSTEM RESTORE

daisy your best bet to removing the virus would have been to dl malwarebytes

once you download and install

REBOOT INTO SAFE MODE

once in safemode disable system restore

run malwarebytes

will find infections

proceede with REMOVING

do not quarantine anything but remove everything

it should take and ask for a reboot to removing some virus's

malwarebytes does whats called a bootup delete which basically deletes the virus before the os launches so that you do not get it back period.

now as for your current state:

this really is a hard thing because of lack of internet connection. do you have another computer you can use to access the internet? if not you might have to do a system restore which is no biggie.

to do a system restore it depends on your laptop brand. i do not know it but easiest way to find out is on bootup before the os loads pound on either f1, f2, f10, f11, f12. and like lets say its an hp then i believe there f12 and you load up hp system resore. then you will restore to a previous date. or you can boot into safe mode. easiest way to do that is to go into msconfig then boot. once on boot tab click on safe mode then click ok and restart. then before it goes into safemode you will get a message witha yes or no option. click yes and that will take you into system restore. take it backa few days then continue. this may fix it.

[mikedarkly]

Re: Help my laptop got a virus

you need to back up critical files and then dl the corporate windup floating around burn to disc, reformat and install... you can use antiviruses and manually hunt down viruses but many times they attatch to critical files and/or use rootkits so you can't see them....

once they are on the system they will open your system up to other viruses... the only way to know that you have gotten rid of it is to start fresh... and i would also check out DeepFreeze for when you do reinstall windows.. .

[littledaisy]

Re: Help my laptop got a virus

thanks to all of you for your help...im in the process of fixing my damn craptop..lol...but im having trouble reformating the damn thing..i tried installing an xp recovery disc that my brother had well im not sure if it was a recovery disc but it came with his laptop...anywho..i havent successfully installed it yet cuz it keeps acting up and rebooting on its own...if anybody knows of a way that i can completely put a new os or something please let me know...im not at all computer savvy so i really need the help...theres no way of installing any type of anti virus or anything because as i said before im missing some files that i need to be able to connect to the internet...but thanks to everyone for the suggestions.. :)

[Metalmayhem]

Re: Help my laptop got a virus

thanks to all of you for your help...im in the process of fixing my damn craptop..lol...but im having trouble reformating the damn thing..i tried installing an xp recovery disc that my brother had well im not sure if it was a recovery disc but it came with his laptop...anywho..i havent successfully installed it yet cuz it keeps acting up and rebooting on its own...if anybody knows of a way that i can completely put a new os or something please let me know...im not at all computer savvy so i really need the help...theres no way of installing any type of anti virus or anything because as i said before im missing some files that i need to be able to connect to the internet...but thanks to everyone for the suggestions.. :)

Don't use your brothers recovery disk, they are device specific! Unless its the same exact model, otherwise it wont work.

You need to download a bootable copy of vista.
then burn the image with imgburn on lowest speed. Hope you have another computer to do this.

after just pop in the disk on your laptop and let it boot from the disk. delete partition, and reformat hard drive to install fresh os.

[littledaisy]

Re: Help my laptop got a virus

lol thanks for the heads up..we both have the same make but not model...and well i did have a backup laptop but i lend it to my brother whos away in college...but i can go over to my parents house to do whatever is necessary..for the moment i use my TP to get on here lol..and well like i said..it would be very helpfull if you all can lay it out for me in the easiest way possible..oh and another thing i was running xp not vista...so id like to stick with xp..if theres any other help you can give me it would mean the world!... :) thnks!

[Metalmayhem]

Re: Help my laptop got a virus

ok simple just download and burn this

http://thepiratebay.org/torrent/4535425/Windows_XP_Professional_SP3_-_Activated

with imgburn

http://www.imgburn.com/index.php?act=download

Boot from disk.
and follow on screen directions.
no need for serial or anything.

I'll try to look for a tutorial for you :)

[littledaisy]

Re: Help my laptop got a virus

awesome thanks! i'll get on this as soon as i can! also what type of cd do i need?

[Metalmayhem]

Re: Help my laptop got a virus

awesome thanks! i'll get on this as soon as i can! also what type of cd do i need?

just a regular cd will do no need for a dvd as the image is smaller than 700mb

[littledaisy]

Re: Help my laptop got a virus

great thanks for all the help!

[littledaisy]

Re: Help my laptop got a virus

[UPDATE] ok guys it looks like im back for good now...i finally got a new laptop and the old one is being restored...so this is what happend with the hp that i bought from my cousin...i ended up not liking the whole touchscreen thing..it seemed a little weird for a LAPTOP..so he traded it for an acer aspire 5735z...its a nice little machine..gets the job done :)..anywho right now im just looking around trying to find the best antivirus i can find...wouldnt want to go through another ordeal...so yeah thats my update..glad to be back (not that i was ever gone) but this time for good and bigger and badder than ever lol... ;) see you all around! :)

[monkeyxiv]

Re: Help my laptop got a virus

my personal favorite for antivirus is kaspersky. but weesje recommended me to avast which we have on here with a lifetime subscription. but i haven't tested it. until i actually test out avast ima stick to saying kav ^_^

[Evolancer13]

Re: Help my laptop got a virus

i have nod32 also, but i've never had a problem with it on my laptop, i use to use norton but it slowed everything down..
Nod FTW!!

[francesco76ge]

Re: Help my laptop got a virus

lol i have the same acer, :) i'm using avast and no problems as of yet.