Sony explains what it's doing to ensure the Xperia 1 VII debacle never happens again

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Sony explains what it's doing to ensure the Xperia 1 VII debacle never happens again

August 27, 2025, 11:07 AM

Sony released the Xperia 1 VII, its latest flagship smartphone, in early June, and immediately started receiving a lot of negative feedback from buyers who were experiencing random reboots, shutdowns, and even an inability for the device to power on.

After pausing sales of the phone globally and investigating for a bit, the company announced a replacement program in July, whereby all buyers would receive a new, fixed unit. At the core of the problems was a faulty circuit board, and new units started being produced with it fixed. A few days ago we heard that the Xperia 1 VII would be back...

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