Sprint SERO question

**nissan12093** · August 20, 2009, 08:01 PM

Re: Sprint SERO question

Originally posted by D/\SH

........... you cant use certain devices on sero like the instinct, palm pre, and many one or two others.

You can't use them even if you were to buy it from ebay or craigslist or something? WTF?

**bigchico68** · August 20, 2009, 08:04 PM

Re: Sprint SERO question

Originally posted by mavmech13

I was lucky enough to get on the SERO plans for myself and my fiance before Sprint took them away. Anyway we are coming up for upgrade and I'm getting the impression we will have to switch to the new everything plus plans if we do the actual upgrade. My fiance has the first Rumor and wants the Samsung Exclaim, would there be any problems buying the phone outright and doing an ESN change? Any help would be greatly appreciated :D Thanks in advance.

You will be good to go, the only phones that require the Everything plans are the Pre and the Instinct. If you get a PDA then you have to have a data plan of at least $25 to get the MIR

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Originally posted by mrpants20

You can't use them even if you were to buy it from ebay or craigslist or something? WTF?

No it doesn't matter where the phones come from, they still require the everything plans. It is unfortunate yes, but at least there are only two phones that require it and they aren't even that great of phones. Well the pre is nice, but the instinct isn't.

**nissan12093** · August 20, 2009, 11:03 PM

Re: Sprint SERO question

Originally posted by bigchico68

No it doesn't matter where the phones come from, they still require the everything plans. It is unfortunate yes, but at least there are only two phones that require it and they aren't even that great of phones. Well the pre is nice, but the instinct isn't.

I was hoping to pick up a pre once they drop in price a little..... Hope they dont do that to the TP2

**wgomez001** · August 21, 2009, 01:53 AM

Re: Sprint SERO question

just in reference to a comment earlier about Sprint not touching SERO plans. I don't know if a SERO plan comes up as an employee plan or not, but it's true if it does. We cannot touch anyone account that has any kinda of employee discount on it or any employee plan on it. And I myself went to a corporate store and I work for Sprint as well and they were not even allowd to access my account at all. I have the same policy at my Sprint Store. Just an fyi for any wondering. I dont know if it has always been that way, but I can confirm it is now. I have my upgrade I'm saving for touch pro 2 when it drops. But before I use my upgrade, I'm gonna try to get mine thru tep since they quit selling the touch pro's already, they will run out in the warehouse just like the moguls and when they do I will get my pro2 for free like i did my touch pro. then I will have my upgrade still and my palm pre up for trade, smile... hopefully we get the Hero

**spivey8** · August 21, 2009, 07:16 AM

Re: Sprint SERO question

Originally posted by ON3/\L

just in reference to a comment earlier about Sprint not touching SERO plans. I don't know if a SERO plan comes up as an employee plan or not, but it's true if it does. We cannot touch anyone account that has any kinda of employee discount on it or any employee plan on it. And I myself went to a corporate store and I work for Sprint as well and they were not even allowd to access my account at all. I have the same policy at my Sprint Store. Just an fyi for any wondering. I dont know if it has always been that way, but I can confirm it is now. I have my upgrade I'm saving for touch pro 2 when it drops. But before I use my upgrade, I'm gonna try to get mine thru tep since they quit selling the touch pro's already, they will run out in the warehouse just like the moguls and when they do I will get my pro2 for free like i did my touch pro. then I will have my upgrade still and my palm pre up for trade, smile... hopefully we get the Hero

They are still selling the TP on sprints website, so how are they not selling them anymore?

**bigchico68** · August 21, 2009, 07:26 AM

Re: Sprint SERO question

Originally posted by ON3/\L

just in reference to a comment earlier about Sprint not touching SERO plans. I don't know if a SERO plan comes up as an employee plan or not, but it's true if it does. We cannot touch anyone account that has any kinda of employee discount on it or any employee plan on it. And I myself went to a corporate store and I work for Sprint as well and they were not even allowd to access my account at all. I have the same policy at my Sprint Store. Just an fyi for any wondering. I dont know if it has always been that way, but I can confirm it is now. I have my upgrade I'm saving for touch pro 2 when it drops. But before I use my upgrade, I'm gonna try to get mine thru tep since they quit selling the touch pro's already, they will run out in the warehouse just like the moguls and when they do I will get my pro2 for free like i did my touch pro. then I will have my upgrade still and my palm pre up for trade, smile... hopefully we get the Hero

Yes that is correct stores can not access employee plans unless it is the manager at a corporate store and even then they aren't supposed to. You have to call into employee care, however I have been able to access sero accounts before. Don't know if maybe it was just a fluke I was able to, but I have once or twice.

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Originally posted by mrpants20

I was hoping to pick up a pre once they drop in price a little..... Hope they dont do that to the TP2

You don't have to worry about that. There is no plan restriction on the TP 2.

**spivey8** · August 21, 2009, 08:01 AM

Re: Sprint SERO question

Originally posted by bigchico68

Yes that is correct stores can not access employee plans unless it is the manager at a corporate store and even then they aren't supposed to. You have to call into employee care, however I have been able to access sero accounts before. Don't know if maybe it was just a fluke I was able to, but I have once or twice.

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57 --------

You don't have to worry about that. There is no plan restriction on the TP 2.

ive never had a problem with my sero plan in the sprint store or best buy. Glad to know the TP2 can be on sero now how much lol.

**bigchico68** · August 21, 2009, 09:14 AM

Re: Sprint SERO question

Yeah sero is kind of different from employee plans but I am glad to know best buy can access them.

**mavmech13** · August 21, 2009, 05:44 PM

Re: Sprint SERO question

Originally posted by bigchico68

Yeah sero is kind of different from employee plans but I am glad to know best buy can access them.

x2. I don't really like waiting for things in the mail if I don't have to so going to best buy is a lot better because I walk outta there with my new phone :D I just hope they have the phones I want in stock

**bigmix81** · August 21, 2009, 07:38 PM

Re: Sprint SERO question

so whats the next best thing to the sero plan

**spivey8** · August 21, 2009, 08:24 PM

Re: Sprint SERO question

Originally posted by bigmix81

so whats the next best thing to the sero plan

employee plans :)

**bigchico68** · August 21, 2009, 09:55 PM

Re: Sprint SERO question

Yep there isn't really anything better than an employee plan except the new everything referral plans, which don't really compare to the old sero. They are definitely more expensive.

**bigmix81** · August 21, 2009, 11:22 PM

Re: Sprint SERO question

i gotta befreind an employee

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i gotta be freinds an employee

**D/\SH** · August 22, 2009, 12:46 PM

Re: Sprint SERO question

Originally posted by ON3/\L

just in reference to a comment earlier about Sprint not touching SERO plans. I don't know if a SERO plan comes up as an employee plan or not, but it's true if it does. We cannot touch anyone account that has any kinda of employee discount on it or any employee plan on it. And I myself went to a corporate store and I work for Sprint as well and they were not even allowd to access my account at all. I have the same policy at my Sprint Store. Just an fyi for any wondering. I dont know if it has always been that way, but I can confirm it is now. I have my upgrade I'm saving for touch pro 2 when it drops. But before I use my upgrade, I'm gonna try to get mine thru tep since they quit selling the touch pro's already, they will run out in the warehouse just like the moguls and when they do I will get my pro2 for free like i did my touch pro. then I will have my upgrade still and my palm pre up for trade, smile... hopefully we get the Hero

we are getting the hero through sprint and sero is a sprint employee referral offer and not an employee account thus why they can be changed in store by the sales people.

**bigchico68** · August 22, 2009, 08:09 PM

Re: Sprint SERO question

Originally posted by D/\SH

we are getting the hero through sprint and sero is a sprint employee referral offer and not an employee account thus why they can be changed in store by the sales people.

Correct, I have no issues accessing sero accounts.

Sprint SERO question

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