i couldn't find the post about this topic, but i wanted to give you guys heads up by ben at consumerist.com from this quote here.
you can read more here
something to think about
When you call customer service, they will ask you why you are cancelling. They will try to get you to say you are unhappy with some aspect of the service. You need to stick fast to your guns and insist, no matter what, that the only reason you are cancelling is because you are rejecting this materially adverse change in contract terms and conditions.
you can read more here
something to think about
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