Help my laptop got a virus

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  • littledaisy
    SPJ Addict :)

    • Oct 18
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    #1

    Help my laptop got a virus

    ok guys i was chatting with a cousin of mine from Puerto Rico and in the middle of a conversation a link pops up saying "look at this picture, is that you"? so i opened it thinking she sent it to me..so i clicked on it a few times but nothing opened..all of a sudden i see a small window pop open on the bottom right corner of my screen saying something about my anti virus...which was nod32...so after i tried to open it my antivirus dissapeared... i mean completely gone..its not in my start menu or even on my desktop...so i asked her what the hell that link was for and she was totaly unaware of it....so thats when it hit me..CRAP! its a virus...so now i cant open my msn messenger or even send email to any hotmail account...

    ok so i cant re-format my laptop cuz since it doesnt have the stock hard drive it has that option disabled .... and i dont have the os on a cd or anything...

    so basically i need your help...i know im gonna lose some data cuz all i know how to back up are my pics my music and my documents...nothing else...lol...yeah im not very computer savvy....so yeah what do i do to format it with a new os...and get rid of the virus...any help will be greatlly appreciated... thanks guys :)
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  • eklipz3
    EkLiPz3

    • Jan 22
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    #2
    Re: Help my laptop got a virus

    Originally posted by littledaisy
    ok guys i was chatting with a cousin of mine from Puerto Rico and in the middle of a conversation a link pops up saying "look at this picture, is that you"? so i opened it thinking she sent it to me..so i clicked on it a few times but nothing opened..all of a sudden i see a small window pop open on the bottom right corner of my screen saying something about my anti virus...which was nod32...so after i tried to open it my antivirus dissapeared... i mean completely gone..its not in my start menu or even on my desktop...so i asked her what the hell that link was for and she was totaly unaware of it....so thats when it hit me..CRAP! its a virus...so now i cant open my msn messenger or even send email to any hotmail account...

    ok so i cant re-format my laptop cuz since it doesnt have the stock hard drive it has that option disabled .... and i dont have the os on a cd or anything...

    so basically i need your help...i know im gonna lose some data cuz all i know how to back up are my pics my music and my documents...nothing else...lol...yeah im not very computer savvy....so yeah what do i do to format it with a new os...and get rid of the virus...any help will be greatlly appreciated... thanks guys :)
    Wut i would try to do since you cant reformat the drive is see if you can redownload nod and do a FULL virus scan to your comp.. if it finds them make sure you wipe it out and then try to reinstall the things your missing that arent working. Or hopfully the virus didnt mess up your system restores if you have that enabled goto Start -> All Programs -> Accessories -> System Tools -> System Restore.. and pick a date before the virus happen.. but still do a scan and see if you can wipe it out. I can't think of anything else rite now but maybe someone else has some more info they can give ya.

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    • littledaisy
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      #3
      Re: Help my laptop got a virus

      thanks so much..like i said i appreciate all the help i can get..and well i already re downloaded nod32 and im actually doing the system scan as we speak...but im a little nervous as to what nod32 can really do..i mean do you think it will really get rid of the virus??...
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      • eklipz3
        EkLiPz3

        • Jan 22
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        #4
        Re: Help my laptop got a virus

        Originally posted by littledaisy
        thanks so much..like i said i appreciate all the help i can get..and well i already re downloaded nod32 and im actually doing the system scan as we speak...but im a little nervous as to what nod32 can really do..i mean do you think it will really get rid of the virus??...
        From what i heard nod is pretty good i personally use free avg and it does a good job of finding viruses, has a built in web page monitor, email monitor, and it automatically set its self up to scan files right after you download them in firefox. But im always cautious of everything i do on my comp anyway... i've became acustom of being aware wuts too good to be true and wuts not(been messing wit comps since i was 12). so my advice is if it looks suspicious 9/10 it is.

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        • topostitch
          Senior Member

          • Jan 08
          • 493
          • AT&T Tilt

          #5
          Re: Help my laptop got a virus

          Originally posted by littledaisy
          ok guys i was chatting with a cousin of mine from Puerto Rico and in the middle of a conversation a link pops up saying "look at this picture, is that you"? so i opened it thinking she sent it to me..so i clicked on it a few times but nothing opened..all of a sudden i see a small window pop open on the bottom right corner of my screen saying something about my anti virus...which was nod32...so after i tried to open it my antivirus dissapeared... i mean completely gone..its not in my start menu or even on my desktop...so i asked her what the hell that link was for and she was totaly unaware of it....so thats when it hit me..CRAP! its a virus...so now i cant open my msn messenger or even send email to any hotmail account...

          ok so i cant re-format my laptop cuz since it doesnt have the stock hard drive it has that option disabled .... and i dont have the os on a cd or anything...

          so basically i need your help...i know im gonna lose some data cuz all i know how to back up are my pics my music and my documents...nothing else...lol...yeah im not very computer savvy....so yeah what do i do to format it with a new os...and get rid of the virus...any help will be greatlly appreciated... thanks guys :)
          You can scan your pc for free in the link below:

          HTML Code:
          http://onecare.live.com/site/en-US/default.htm
          or You can search for the file manually:

          Ok, i know what you're talking about and it's not a virus, it's just ad-ware. It happened to me once somehow lol, and since i didn't have money to buy an antivirus i was forced to search for the freaking file in the Windows folder. If im not mistaken I found it either in the System or System32 folder. If you remember the name of the file you opened, look for it in those two folders. It will have a name that just doesn't sound right. Check it's modified date/created date, it'll say the date it was downloaded, once you're sure that's the file, just delete it.
          Just in case, check your Programs folder to see if something else with a funky name was installed and delete the folder. Also go to install/uninstall and look for the same funky name and uninstall it.

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          • CYBER WEESJE
            Senior Member

            • Mar 27
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            #6
            Re: Help my laptop got a virus

            Originally posted by littledaisy
            thanks so much..like i said i appreciate all the help i can get..and well i already re downloaded nod32 and im actually doing the system scan as we speak...but im a little nervous as to what nod32 can really do..i mean do you think it will really get rid of the virus??...
            HI littledaisy VIRUS WHAT SORT AND HOW YOU GOT INFECTED TRU MSN AND YES NOD WIL REMOVED THE VIRUS YOU CAN USE MCAFEE ONLINE SCANNER AFTER THAT ALWAYS BE CARE full CHATTING MSN AND YAHOO ARE EASY HACKT BETWEEN CONNECTION

            GRTZ WEES
            MODERATOR@SPJ
            Last edited by CYBER WEESJE; March 22, 2009, 06:51 AM.
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            • Metalmayhem
              Senior Member

              • Jul 19
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              #7
              Re: Help my laptop got a virus

              try running this little app. its a life saver!

              https://www.smartphonejunkie.org/sho...74&postcount=6

              if not you will have to download a copy of vista or xp. pop it in the cd-drive and let it boot from cd and follow instructions on formatting and repartitioning.
              Last edited by Metalmayhem; March 22, 2009, 06:48 AM.

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              • littledaisy
                SPJ Addict :)

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                #8
                Re: Help my laptop got a virus

                thanks to all of you guys for your advice and for trying to help! right now im trying and doing everything i can to not make it worse... :) and WEESJE...it says it found like 5 Qhost Trojan....if all else fails i guess i will be forced to download and burn an OS and re format...but i really dont want to... :(

                --------- New Post Merged on 22/3/2009 at 0739 --------

                oh and weesje...it got infected because i clicked on a link that my cousin sent me on msn messenger....
                Last edited by littledaisy; March 22, 2009, 06:52 AM. Reason: Automerged Doublepost
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                • CYBER WEESJE
                  Senior Member

                  • Mar 27
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                  #9
                  Re: Help my laptop got a virus

                  Originally posted by littledaisy
                  thanks to all of you guys for your advice and for trying to help! Right now im trying and doing everything i can to not make it worse... :) and weesje...it says it found like 5 qhost trojan....if all else fails i guess i will be forced to download and burn an os and re format...but i really dont want to... :(

                  --------- new post merged on 22/3/2009 at 0739 --------

                  oh and weesje...it got infected because i clicked on a link that my cousin sent me on msn messenger....
                  dont panic let nod32 do his work and its win32 host trojan you got nod wil removed this after its done use
                  Code:
                  http://www.softpedia.com/progDownload/Free-Virus-Removal-Tool-for-W32-Qhost-Trojan-Download-113273.html
                  video walk through on how to flash diamond/tp CLICK HERE
                  NOOB CHECK SPJ TOUR BY D/\SH CLICK HERE
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                  • littledaisy
                    SPJ Addict :)

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                    #10
                    Re: Help my laptop got a virus

                    yeah it says its in WIN32....but i already did a system scan and im still getting a threat notification...it says it is in quarantine but what do i do..do i just leave it in quarantine or do i delete it?
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                    • Metalmayhem
                      Senior Member

                      • Jul 19
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                      #11
                      Re: Help my laptop got a virus

                      ok i remember this virus scam way back in the day it seems it has came back, you family member is already infected and they indeed send you the link but without them knowing. so you shoulf make sure they ru na scan too!

                      check this article I just found on google typing the description of your post
                      Code:
                      http://blog.saimatkong.com/index.php/2008/03/01/msn-messenger-spread-virus-by-url-link/
                      WARNING A NEW VIRUS WAS PUT INTO A LINK, AND AN AUTO POSTER WAS PUT INTO MSN DATABASE AND YOU WILL GET MESSAGES FROM YOUR FRIENDS AND THAN THEY WILL CRASH WITHOUT KNOWING THEY SENT IT!! THE LINK IS ahha is this you? http:// hi5-*****.us/view***.php?=your*******ere@hotmail.com

                      ABOUT 30 SECONDS AFTER RECIEVING THIS MESSAGE BITDEFENDER PICKS IT UP AND IF YOU CLICK IT YOU GET IT INSTANTLY EVEN WITHOUT INSTALLING THE FILE!! PLEASE BE WARNED AND LOG OUT THE MSN MESSENGER
                      people better watch out on msn now.

                      theres one resolution; once you have run multiply tests and come out clean do system restore under start,all programs, accessories, system tools, system restore and restore your computer to and earlier data. I would suggest going pretty far back like a week or so.

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                      • CYBER WEESJE
                        Senior Member

                        • Mar 27
                        • 9663
                        • RHODIUM LEO 2.02
                        • 6.5
                        • 3G MOBISTAR

                        #12
                        Re: Help my laptop got a virus

                        Originally posted by littledaisy
                        yeah it says its in WIN32....but i already did a system scan and im still getting a threat notification...it says it is in quarantine but what do i do..do i just leave it in quarantine or do i delete it?
                        wel in quarantine it can not work anymore so your good try that removal tool link i posted to see if he still finds it
                        video walk through on how to flash diamond/tp CLICK HERE
                        NOOB CHECK SPJ TOUR BY D/\SH CLICK HERE
                        LEARN HOW TO FLASH ROM CLICK HERE
                        TUTORIAL BY ZAY HOW TO INSTAL TFD3THEMES General Forum Tips CLICK HERE
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                        • Metalmayhem
                          Senior Member

                          • Jul 19
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                          #13
                          Re: Help my laptop got a virus

                          ok i remember this virus scam way back in the day it seems it has came back, you family member is already infected and they indeed send you the link but without them knowing. so you shoulf make sure they ru na scan too!

                          check this article I just found on google typing the description of your post
                          Code:
                          http://blog.saimatkong.com/index.php/2008/03/01/msn-messenger-spread-virus-by-url-link/
                          WARNING A NEW VIRUS WAS PUT INTO A LINK, AND AN AUTO POSTER WAS PUT INTO MSN DATABASE AND YOU WILL GET MESSAGES FROM YOUR FRIENDS AND THAN THEY WILL CRASH WITHOUT KNOWING THEY SENT IT!! THE LINK IS ahha is this you? http:// hi5-*****.us/view***.php?=your*******ere@hotmail.com

                          ABOUT 30 SECONDS AFTER RECIEVING THIS MESSAGE BITDEFENDER PICKS IT UP AND IF YOU CLICK IT YOU GET IT INSTANTLY EVEN WITHOUT INSTALLING THE FILE!! PLEASE BE WARNED AND LOG OUT THE MSN MESSENGER
                          people better watch out on msn now.

                          theres one resolution; once you have run multiply tests and come out clean do system restore under start,all programs, accessories, system tools, system restore and restore your computer to and earlier data. I would suggest going pretty far back like a week or so.

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                          • Metalmayhem
                            Senior Member

                            • Jul 19
                            • 372
                            • Touch Pro
                            • 6.1
                            • Sprint

                            #14
                            Re: Help my laptop got a virus

                            ok i remember this virus way back in the day it seems it has came back, your family member is already infected and they indeed sent you the link but without them knowing. so you should make sure they run a scan too!

                            check this article I just found on google typing the description of your post
                            Code:
                            http://blog.saimatkong.com/index.php/2008/03/01/msn-messenger-spread-virus-by-url-link/
                            WARNING A NEW VIRUS WAS PUT INTO A LINK, AND AN AUTO POSTER WAS PUT INTO MSN DATABASE AND YOU WILL GET MESSAGES FROM YOUR FRIENDS AND THAN THEY WILL CRASH WITHOUT KNOWING THEY SENT IT!! THE LINK IS ahha is this you? http:// hi5-*****.us/view***.php?=your*******ere@hotmail.com

                            ABOUT 30 SECONDS AFTER RECIEVING THIS MESSAGE BITDEFENDER PICKS IT UP AND IF YOU CLICK IT YOU GET IT INSTANTLY EVEN WITHOUT INSTALLING THE FILE!! PLEASE BE WARNED AND LOG OUT THE MSN MESSENGER
                            people better watch out on msn now.

                            theres one resolution; once you have run multiply tests and come out clean do system restore under start,all programs, accessories, system tools, system restore and restore your computer to and earlier date. I would suggest going pretty far back like a week or so.

                            --------- New Post Merged on 22/3/2009 at 0828 --------

                            Just a thought and my 2 cents; make sure to wipe clean all your browser history cookie etc. and change passwords just in case.

                            use this
                            Code:
                            http://www.filehippo.com/download_ccleaner/
                            --------- New Post Merged on 22/3/2009 at 0820 --------

                            Found more options for you buddy.

                            Get this app
                            Code:
                            http://www.raymond.cc/blog/archives/2008/04/06/remove-any-msn-virus-with-msn-virus-removal-software-and-msnfix/
                            have a read here also
                            Code:
                            http://daparky.com/how-to-remove-the-msn-messenger-virus/
                            Code:
                            http://daparky.com/how-to-remove-msn-virus-removing-messenger-virus-part-2/
                            Last edited by Metalmayhem; March 22, 2009, 07:17 AM. Reason: Automerged Doublepost

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                            • littledaisy
                              SPJ Addict :)

                              • Oct 18
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                              #15
                              Re: Help my laptop got a virus

                              ok WEESJE im running the tool right now..it hasnt detected anything YET...and METALMAYHEM thank you so much for all the info..im reading some of the articles right now.. :)
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